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Terms of sale.

What you pay for when you unlock a fitting, what it costs, and when you get a refund.

Version 0.4, draft

Draft, to be reviewed by counsel. Not legal advice.

A pack of marathon runners seen from behind, low sun on their legs and shoes

The short version.

If this summary and the full text ever disagree, the full text applies.

  1. You film first. We run your analysis and show you a blurred preview. You pay €39 (or the local price shown) only to unlock your report and your shoes. Every fitting works this way.
  2. Your report unlocks right after payment. By ticking the box at checkout, you ask for that immediate access and give up your right of withdrawal: no refund once it is unlocked.
  3. Video we can’t read? You film again at no extra cost. If we still can’t deliver your report, we refund you.
  4. Your report is guidance, not medical advice. If something hurts, see a professional.
A runner sprinting at night, streaks of orange light trailing behind him

You see your analysis before you pay.

You film, we analyse, you see a blurred preview. Payment only unlocks a report that is already done.

Contents, 11 sections
  1. 1Who we are
  2. 2The service
  3. 3Price
  4. 4Payment
  5. 5Delivery
  6. 6Withdrawal right
  7. 7Refunds
  8. 8Liability
  9. 9Complaints
  10. 10Disputes and law
  11. 11Mediation

1Who we are

These terms are a contract between you and Alexis Maresca, entrepreneur individuel (EI), trading as Beluga, who runs Strideprint. "We" means us. "You" means the person buying the fitting, as a consumer.

Company
Alexis Maresca, entrepreneur individuel (EI), trading as Beluga
Registered office
Rennes, France. Full postal address published before launch.
Registration
SIREN 893 369 918, SIRET 893 369 918 00014
VAT and contact
VAT not applicable (French micro-enterprise, VAT exemption under art. 293 B CGI): no VAT number, no VAT charged. Contact: support@strideprint.run

2The service

Strideprint sells a remote shoe fitting session. You film about ten seconds of your running from behind. An AI analysis, run by our technical analysis provider, reads your posture and stride. You get your fitting report and your shoe picks from the more than 450 models we follow.

Included

  • Video analysis
  • Retakes if your video can’t be read
  • Report and shoes

Not included

  • Medical advice
  • Selling shoes
  • Stock near you

Buyers must be able to enter into a contract under the law of their country.

3Price

A fitting costs €39 in euro countries, £39 in the United Kingdom and $39 in the United States, with no VAT added (French micro-enterprise, art. 293 B CGI). Elsewhere, Stripe shows you €39 converted into your local currency. The price on the payment form is final. Payment isn’t available in a few countries where we can’t take it.

Prices with no VAT: VAT not applicable (French micro-enterprise, art. 293 B CGI). The final price is the one on the payment form.
CountryPriceTax
Euro countries€39VAT not applicable (art. 293 B CGI)
United Kingdom£39No VAT added
Switzerland€39, converted by StripeNo VAT added
United States$39No sales tax added

4Payment

Through Stripe, with the payment methods shown on the payment form for your country. We never see your card number. You are charged when you confirm the payment. Your invoice comes by email with your receipt.

5Delivery

  1. You film.About ten seconds of running, from behind. Our analysis runs and you see a blurred preview.
  2. You pay.Only to unlock this fitting’s full report and your shoes. Every fitting works the same way.
  3. Your report.It opens right after payment and stays in My fittings.

6Withdrawal right

Your report is digital content supplied immediately: by ticking the box at checkout, you ask for immediate access and expressly give up your right of withdrawal (article L221-28 of the French Consumer Code).

What you accept when you pay, word for word

Refunds, case by case.

Refunds go back to the payment method you used, through Stripe. No fees.

When you get a refund or a free retake
CaseRefundFree retake
We can't read your videoIf it still can’t be read
We can’t deliver your report
Report unlocked, you changed your mind

The rest, in plain words.

  1. Liability

    Your report is guidance, not medical advice. Stock and prices in other shops are theirs to guarantee, not ours.

  2. Complaints

    Write to us at support@strideprint.run. A person replies.

  3. Disputes and law

    French law applies. You keep the consumer protections of the country you live in.

  4. Mediation

    Free consumer mediation: the mediator’s details will be published here before launch.

Something unclear? Ask first.

We’d rather explain a clause than refund a misunderstanding. Write to us at support@strideprint.run.

Write to us